Content Strategist - UX Writer - Designer
 

Hi, I’m Amanda!

I am a content strategist, UX copywriter, and designer working in Fort Collins, Colorado. Currently, I am the Software Content Manager for HP Inc. where I craft delight and clarity across our portfolio of consumer software applications through copywriting and content strategy.

Outside of work, I am a multi-disciplinary visual artist, musician, jewelry designer, and internationally-renowned snow sculptor. I try to bring my insatiable curiosity, endless desire to learn, and my playful personality to every project I work on.


My specialties include:

Content Strategy: Planning, prioritizing, writing content, and iterating to create successful products

UX Copywriting: Simplifying the complex, helping users have the best experience and understanding

Messaging and Voice: Developing brand persona and voice to create consistency and customer empathy

Technical Writing: Translating complex ideas into digestible copy

Editing: Parsing down the bad and amplifying the good. It’s what I love!

Design: Creating UX interfaces, illustrations, photo manipulation, and graphics

 

 

Experience

Software Content Manager
HP Inc.

March 2019 — Present

Leading a team of UX copywriters in collaboration with UX designers, user researchers, product managers, and engineers, I established content strategy for HP’s consumer software portfolio including myHP, HP JumpStarts, HP QuickDrop, HP Palette, OMEN Gaming Hub, HP Wolf Security, HP Enhanced Lighting, and HP GlamCam. With millions of global users each day, I manage team operations, workflows, content guidelines, and priorities to ensure the delivery of exceptional product experiences. I focus on developing content strategy to drive user engagement, retention, and acquisition through exceptional content, copy, brand voice, and user flows.

 

Communications Director
RiNo Art District

March 2016 — March 2019

With captivating storytelling at the center, I directed media outreach, communications strategy, and marketing for the Colorado’s largest certified creative district. By identifying audience trends and analyzing market research, I built a successful social media content strategy from the ground up to deliver compelling, informative, and engaging web content, resulting in a 700% increase in engagement across all platforms. I harnessed my editorial writing expertise to promote the Art District and its projects with local, national and international media outlets through regular press releases and earned media coverage. I also designed digital and print assets for promotion, brand enhancement, education, advertisements, websites, visual identity, and community outreach.

 

Community Strategist and Creative Director
Centro Inc.

June 2016 — December 2018

Established agency’s content strategy and standards for all client collateral and deliverables. Directed visual identity creation, creative placemaking recommendations, community research, and brand development for special district clients across the state and country. Designed and built client websites to promote community coordination efforts using UI design and copywriting, and web design. Interpreted community outreach, research, and data collection to write summary reports of findings.

 

Digital Media Strategist
University of Denver

September 2013 — March 2017

Evaluated branding and marketing strategy to improve promotions of two University departments. Composed audience feedback and competitive analysis for branding strategy recommendations and marketing copy standards resulting in redesign of department websites. Implemented external and internal marketing outreach through website redesigns resulting in a 3x increase in attendance to recruiting events and additional media coverage.

 

Education

University of Denver

Bachelor of Arts, Major: Strategic Communications, Minor: Leadership Studies
Bachelor of Arts, Major: Emergent Digital Practices, Minor: Spanish

Honors:

  • Graduated summa cum laude (Cumulative GPA: 4.0)

  • Phi Beta Kappa Inductee

  • Dean’s List Scholar

  • Six-month language immersion exchange at La Universidad de Cádiz in Cádiz, Spain